Our Commitment to Safety

The IoW Defibrillators Online Store is committed to maintaining the highest standards of safety for all users of our platform. This page outlines the safety measures, standards, and practices we follow to ensure a secure and trustworthy experience.

Payment Security

All payments are processed through industry-standard, PCI-DSS compliant payment providers (PayPal and Stripe). We never store your full card details on our servers. All transactions are encrypted using TLS (Transport Layer Security).

Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal data is collected only for the purpose of processing your order and is never sold to third parties. Full details are available in our Privacy Policy.

Product Safety

All products sold through our store are sourced responsibly and, where applicable, comply with relevant UK and EU safety regulations. Products are accurately described and images are representative of the items sold. If you have any concerns about a product, please contact us before purchasing.

App Safety & Permissions

Our mobile app requests only the minimum permissions required to function. We do not access your device camera, microphone, contacts, or location. The app is used solely to browse products and complete purchases securely.

• No camera or microphone access
• No access to contacts or calendar
• No background data collection
• Internet access is used only for loading the store and processing payments

Children's Safety

Our app and store are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

Reporting a Safety Concern

If you have any safety concerns regarding our app, products, or website, please contact us and we will respond promptly.

Contact

IoW Defibrillators Online Store
Isle of Wight, United Kingdom
Contact us via our contact page